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      Goods Sold are not refundable / returnable / exchange, please contact our sales representative if not sure the product details before make any purchase, especially car models. The wrong sent parcels / goods / products will be checked with the receipt together and the goods should be in the good & new condition. The packaging should also be in original condition in original shipping container as received. If the goods / products has been used or damaged by the customer, there will not be any exchange / refund. Work Zone Auto Trading will also not be responsible if your shipment is lost / damage during the shipping progress because our company will pack it nicely to minimize the damage. Once we have checked and confirm the wrong sent parcels / goods / products, customer will received their exchange / refund within 30 days after the confirmation.

      Work Zone Auto Trading reserve the right not to bare the fee charge if the buyer provided the unvalid shipping address and couldn't reach by transport / courrier company. Buyer should be responsible to your own unreachable shipping address including double charge shipping fee if buyer missed to pick up / collect the item without picking up the phone call during delivery.

      Sabah Sarawak Labuan Langkawi customer please direct contact our sales office via whatsapp for direct dealing and special arrangement for the posting goods due to certain areas are out of coverage by courier company and having limitation on big size parcel like bumper / bonnet / bodykit, flamable product / oil are not allow to post by flight.

      Work Zone Auto Trading will do our best to serve the best to our customer and buyer also can count on our positive feedbacks, but we reserve the right not responsible to any unreasonable complaint / enquiries.

      If buyer(s) are not 100% satisfied with your purchase, simply return it for a maximum 50% refund amount, Postage are not refundable no matter what situation. Buyer(s) can return your purchase for up to 15 days from the date of purchase.

      All items purchased on are returnable except for products Glass & Bodykits. Buyer(s) are responsible for the return shipping amount, we will only pay the resend shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason buyer(s) are responsible for the return & resend shipping amount. No returns will be accepted after 15 days. 

      The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of used / damage / scratches. Our guarantee does not cover accidental damage or wear of product caused by customer or courier company during shipping. Due to high risk of damage for automotive product during delivery, Friendly reminding buyer(s) open and check the parcel before sign on any receiving note, as buyer's singature are equal to "Good(s) are received in good condition". We are not responsible for any damage cause by courier company and customer have to agree this before requesting to ship or send good(s) thru courier company. We always welcome customer to come over our store for self-collect instead of taking risk relying on courier service. Once we have received your return at our warehouse, We will credit you in maximum 50% as your original payment (exlcuding shipping cost) within 15 days of receiving the returned item. 

      Please agree the return policy before make any payment for purchased.

      Please return your purchase to the following address:

      Work Zone Auto Trading

      no.7, Jalan PJS 3/1, Taman Medan,

      Petaling Jaya, 46000 Selangor.

       

      We are always here to help, if you have questions, please email to workzone.auto@gmail.com or contact our customer service team at +6012-2029205 / +6012-3218205 / +6012-3498205

       

      This privacy policy applies to the use of Work Zone Auto Trading.
      We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site. 
        
      Log Files and Cookies
      This website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.
       
      Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits.  Cookies are very small text files that are stored on personal computers for reference purposes. 
      We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your shopping cart items so you do not have to add to cart again as you visit our online store, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site.
      We have no access to or administration abilities over any cookies that are used by any advertisers on our site.  
        
      Links to Other Websites
      This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you  review the privacy policy of every website you visit, whether or not they are linked to by our own site.
       
      Registration and Use of Personal Information
      Registration is not required in order to use or access this website. However, you are required to register as a customer to perform checkout process. 
      If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent.
      We also provide visitors to our website the opportunity to opt-in to receive communications from us.  In this case, we ask the visitor for his or her email address and name. These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving these communications by emailing us at workzone.auto@gmail.com, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.
      Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.
       
      Access to Personally Identifiable Information
      If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at workzone.auto@gmail.com. You may also complete any corrections, updates or deletion requests at Work Zone Auto Trading; you also may make your request by phone or postal mail at the address/phone number indicated at the end of this privacy policy.
       
      Security
      We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. We are not in a position to guarantee the absolute security of your information. 
      You may submit any questions you may have about our security procedures by emailing us at workzone.auto@gmail.com
       
      Legal Disclaimer
      We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
       
      Contact Details
      If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:

      Work Zone Auto Trading

      no.7, Jalan PJS 3/1, Taman Medan,

      Petaling Jaya, 46000 Selangor.

       
      This privacy policy was last updated on 1st May 2012